Core Competencies

A competency is a skill, area of knowledge, ability, or behavioral characteristic that is associated with superior performance. Career success is both about what you do (applying your technical knowledge, skills, and ability) along with how you do it (the consistent behaviors you demonstrate and choose to use) while interacting and communicating with others at work. The CUIT Core Competencies are necessary for all our roles within the organization and are in alignment with our ITPRO Core Values.

Learning Agility

  • Knows personal strengths, weaknesses, opportunities, and limits
  • Seeks feedback and gains insight from mistakes
  • Is open to developmental feedback

Leading Change

  • Demonstrates personal commitment to change through actions and words
  • Initiates new approaches through collaboration with peers and business partners
  • Accepts the ambiguity that comes with change activities

Influencing Others

  • Understands others and is able to gain cooperation through influence
  • Recognizes different points of view, brings them out into the open, and builds on areas of agreement
  • Exercises influence in ways that enhance the support needed to advance initiatives
  • Builds consensus when appropriate
  • Builds working relationships with co-workers and external parties

Business Analysis

  • Makes logical conclusions, anticipates obstacles, and considers different approaches to the decision-making process
  • Anticipates issues that are not readily apparent on the surface. Identifies root causes and effects. Anticipates the possible outcome of potential solutions.
  • Defines priorities within performance objectives. Reports and identifies areas that need guidance in order to resolve complex issues.

Project Management

  • Develops short and long-range plans to meet goals
  • Can map and manage complex initiatives
  • Continually adjusts plans and strategies based on new information

Client Orientation

  • Considers user’s needs
  • Maintains eye towards quality
  • Understands and relates to customers/users  


  • Builds both formal and informal professional relationships
  • Maintains and fosters relationships within, across, and external to, organizational boundaries
  • Involves others in making decisions that affect them
  • Draws on strengths of colleagues and gives credit to other contributions and achievements