End User Computing

Responsible for the design and engineering of device management solutions and the standardization of client device platforms

The End User Computing (EUC) team works closely with CUIT's Email SystemsDesktop Support and Classroom and Lab Technologies teams to provide standardized, efficient and secure desktop environments for CUIT customers. The EUC team engineers and maintains CUIT's:

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Service offering examples

Feasibility study (determine if solution is possible)
Software packaging
Hardware standardization
Device management migrations/deployments
OS build configuration
Demo environments of JAMF, Workspace One, SCCM, Bomgar, Malwarebytes
Printing management solutions
License management

Pricing

Email euc-team@columbia.edu to set up a free pre-project call to define the scope of work and identify any potential issues that may exist prior to the project start. EUC will document the agreed upon services and estimated costs and will send to the customer for approval prior to commitment.

Team responsibilities

  • Device management solutions (macOS, Windows, iOS, Android)
  • Desktop engineering (macOS, Windows)
  • Application packaging (macOS, Windows)
  • Certificate management
  • Advanced technical support for operating systems (macOS, Windows)
  • Advanced technical support for hardware (iPhones, iPads, Android devices, Dell computers, Apple computers)
  • Device group policy management (Windows)
  • Remote support solutions (macOS, Windows)
  • Hardware standards recommendations
  • Application and operating system patching (macOS, Windows)
  • Microsoft key management service
  • License server management
  • Software/computer usage reporting
  • Centralized print management
  • Enterprise Adobe license management
  • PXE/Netboot management

Our Certifications

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Microsoft Certified Professional

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Microsoft Technical Specialist

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Microsoft Certified Systems Administrator

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VMware AirWatch Associate

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Jamf Certified Tech (200)

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Jamf Certified Admin (300)

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Jamf Certified Server Admin (350)

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Jamf Certified Expert (400)

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Apple Certified Support Professional

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Apple Certified Technical Coordinator

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Apple Certified Systems Administrator

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Apple Certified Macintosh Technician

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Certified TechDirect Client Dispatch Technician

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Certified TechDirect Enterprise Dispatch Technician

Our Services

Location

Studebaker Building, 6th Floor
615 West 131st Street
New York, NY 10027