Recommendations for International Students attending Virtual Classes

These recommendations are based on testing conducted by CUIT, completed on August 28th, 2020.

Connecting to Zoom from Mainland China

Students in Mainland China are recommended to download the Chinese-native Zoom client for connecting to Columbia's Zoom sessions: https://zoom.com.cn/download. This has been tested and the following features and restrictions have been confirmed.

Chinese-native Zoom features
  • Audio (can hear and share own audio)
  • Video (can see and share own video)
  • Chat
  • Polling
Chinese-native Zoom restriction
  • You can only join existing Zoom sessions that others have created. You cannot schedule your own Zoom session.

Accessing Columbia's web apps using Windows Virtual Desktop

For students that need assistance accessing Courseworks (Canvas), LionMail (Gmail), Panopto and other web-based resources, CUIT has deployed Windows Virtual Desktop (WVD).

    WVD requirements
    • Stable, high-speed internet connection
    • Students must use their UNI/password credentials and Duo multifactor authentication
      • If a student does not have their phone for Duo, they can call the CUIT Service Desk and provide their physical Columbia University ID card (CUID)
      • If a student doesn't have their CUID and cannot use Duo, there may be a lag in providing access to WVD while the student's Duo account is reset.
    Request a WVD account (instructors and administrators)

    School administrators and faculty should email courseworks-admin@columbia.edu to discuss the pricing of this service.

    To request an account for your student(s), please send an email to courseworks-admin@columbia.edu with the following information:

    • First name, Last name, and UNI of student(s)
    • Duration of access in months (e.g. September–December 2020)
    • Chartstring information
    How to connect to WVD (students)

    Windows Virtual Desktop is a desktop and app virtualization service that runs on the cloud. It provides access to a fully managed, multi-user Windows-based environment containing CUIT-licensed software. The following instructions will show you how to connect and log into a CUIT-managed Windows Virtual Desktop (WVD) hosted in Azure. Connecting to WVD can be accomplished by using any HTML5 supported browser like Google Chrome or Firefox or a fat client.

    Windows, macOS, and iOS can connect to Windows Virtual Desktop (WVD) via the remote desktop application or via a web client. The use of the remote desktop application is recommended for the best user experience.

    You can also connect to WVD using any HTML5 supported browser like Google Chrome, Firefox or Edge.

    Step 1:  Open your browser and browse to https://rdweb.wvd.microsoft.com/arm/webclient. Type your user name i.e. uni1234@adcu.columbia.edu

    Screenshot of a Microsoft sign-in page opened in a browser window.

    Step 2:  You will be redirected to the Columbia University portal.  Type your password and click Sign in.

    Screenshot of a Columbia University sign-in page.

    Step 3:  Authenticate with DUO multi-factor authentication.

    Screenshot of Columbia University DUO multi-factor authentication sign-in.

    Step 4:  You will then be presented with any available resources. Double Click on the appropriate resource to connect.

    Screenshot of a dialogue box that shows available desktop resources from CUIT. These may be different for each user.
    Screenshot of a Columbia Remote Desktop.

    Once you have access to the client in the browser window, you should see the published desktops and applications. 

    Step 1:  Download and install the Windows Remote Desktop client.

    Step 2:  Once installed, launch the Remote Desktop client and click Subscribe.

    Step 3:  Enter your Columbia login credentials uni1234@adcu.columbia.edu

    Screenshot of Microsoft Sign-In page.

    Step 4:  You will be redirected to the Columbia login portal.  Type your password, then you will be prompted for DUO multi-factor authentication.

     

    Screenshot of Columbia University sign-in page.
    Screenshot of Columbia University DUO multi-factor authentication sign-in.

    Step 5: You will then be presented with any available resources. The appearance of this screen may vary from user to user.

    Screenshot of a dialogue box that shows available desktop resources from CUIT. These may be different for each user.

    Step 6:  Double-click the appropriate resource to connect and enter your Columbia UNI and password and click ok.

    Screenshot of a Windows Security dialogue box that asks for credentials (username and password) in order to connect to the selected desktop.

    Step 1:  Download and install the appropriate client for your device from the links below:

    Step 2:  Launch the Microsoft Remote Desktop application and choose Not now if prompted.

    Click Add Workspace

    Screenshot of the opening page of the Microsoft Remote Desktop App, which says "Add your first Workspace to get started" with a button below that says "Add Workspace"

    Step 3:  Enter https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery as the workspace URL and click Add

    Screenshot of the "Add Workspace" pop-up on the Microsoft Remote Desktop App is open with https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery entered as the workspace URL. The buttons "Cancel" and "Add" are at the bottom of the dialogue box.

     Step 4:  Log in with your Columbia credentials.

    Screenshot of sign-in page for Microsoft.

    Step 5:  You will be redirected to the Columbia University portal. Type your password then you will be prompted for DUO multi-factor authentication.

    Screenshot of Columbia University DUO multi-factor authentication sign-in.

    Step 6:  You will then be presented with any available resources. Double Click on the appropriate resource to connect.

    Screenshot of a dialogue box that shows available desktop resources from CUIT. These may be different for each user.

    Step 7:  Use your ADCU credentials to connect.

    Screenshot of a dialogue box that asks for credentials (username and password) in order to connect to the selected desktop.