Recommendations for International Students attending Virtual Classes
Connecting to Zoom from Mainland China
Students in Mainland China are recommended to download the Chinese-native Zoom client for connecting to Columbia's Zoom sessions: https://zoom.com.cn/download. This has been tested and the following features and restrictions have been confirmed.
Chinese-native Zoom features
- Audio (can hear and share own audio)
- Video (can see and share own video)
Chinese-native Zoom restriction
- You can only join existing Zoom sessions that others have created. You cannot schedule your own Zoom session.
Accessing Columbia's web apps using Windows Virtual Desktop
For students that need assistance accessing Courseworks (Canvas), LionMail (Gmail), Panopto and other web-based resources, CUIT has deployed Windows Virtual Desktop (WVD).
- Stable, high-speed internet connection
- Students must use their UNI/password credentials and Duo multifactor authentication
- If a student does not have their phone for Duo, they can call the CUIT Service Desk and provide their physical Columbia University ID card (CUID)
- If a student doesn't have their CUID and cannot use Duo, there may be a lag in providing access to WVD while the student's Duo account is reset.
Request a WVD account (instructors and administrators)
School administrators and faculty should email firstname.lastname@example.org to discuss the pricing of this service.
To request an account for your student(s), please send an email to email@example.com with the following information:
- First name, Last name, and UNI of student(s)
- Duration of access in months (e.g. September–December 2020)
- Chartstring information
How to connect to WVD (students)
Windows Virtual Desktop is a desktop and app virtualization service that runs on the cloud. It provides access to a fully managed, multi-user Windows-based environment containing CUIT-licensed software. The following instructions will show you how to connect and log into a CUIT-managed Windows Virtual Desktop (WVD) hosted in Azure. Connecting to WVD can be accomplished by using any HTML5 supported browser like Google Chrome or Firefox or a fat client.
Windows, macOS, and iOS can connect to Windows Virtual Desktop (WVD) via the remote desktop application or via a web client. The use of the remote desktop application is recommended for the best user experience.
You can also connect to WVD using any HTML5 supported browser like Google Chrome, Firefox or Edge.
Step 1: Open your browser and browse to https://rdweb.wvd.microsoft.com/arm/webclient. Type your user name i.e. firstname.lastname@example.org
Step 2: You will be redirected to the Columbia University portal. Type your password and click Sign in.
Step 3: Authenticate with DUO multi-factor authentication.
Step 4: You will then be presented with any available resources. Double Click on the appropriate resource to connect.
Once you have access to the client in the browser window, you should see the published desktops and applications.
Step 1: Download and install the Windows Remote Desktop client.
Step 2: Once installed, launch the Remote Desktop client and click Subscribe.
Step 4: You will be redirected to the Columbia login portal. Type your password, then you will be prompted for DUO multi-factor authentication.
Step 5: You will then be presented with any available resources. The appearance of this screen may vary from user to user.
Step 6: Double-click the appropriate resource to connect and enter your Columbia UNI and password and click ok.
Step 3: Enter https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery as the workspace URL and click Add
Step 4: Log in with your Columbia credentials.
Step 5: You will be redirected to the Columbia University portal. Type your password then you will be prompted for DUO multi-factor authentication.
Step 6: You will then be presented with any available resources. Double Click on the appropriate resource to connect.
Step 7: Use your ADCU credentials to connect.