Installing the Cisco AnyConnect VPN client

You can install Cisco AnyConnect VPN on Windows and Mac computers by following the instructions below. Duo multifactor authentication is required to download and log in to the Cisco VPN. 

If you need assistance, submit a ticket to the CUIT Service Desk to ask questions or report an issue. You can also call the Service Desk at 212-854-1919.

1. Navigate to https://vpn.cc.columbia.edu and log in using your UNI.

Google Chrome is recommended.

Cisco login screen, login with your UNI and UNI password and Duo (2nd password)

If you do not have an active Duo account, please configure Duo multifactor authentication for your UNI. For additional information, visit the MFA FAQ page.

Username: Your UNI
Password: Your UNI Password
2nd Password/Duo Action*: Use one of the following methods:

2. Click the AnyConnect icon in the lefthand panel.

Click the AnyConnect icon in the lefthand panel.

3. Click the Start AnyConnect button in the middle of the screen.

Click the Start AnyConnect button in the middle of the screen.

4. Download the VPN client by clicking on the AnyConnect link.

If you are using Internet Explorer, you may get some Java or ActiveX prompts for web-based connections. If so, click Cancel or Skip.

VPN print screen

Before installing, uninstall any instance of the Cisco VPN client (or Cisco AnyConnect) on your computer.

If your operating system is automatically detected, proceed with the automatic installation.

If your operating system is not automatically detected, click the "AnyConnect VPN” download link.  After the download is complete, run the installer.

Opening the .exe file
Welcome screen featuting Cisco AnyConnect Secure Mobility Client Setup
Click on "I accept the terms in the license agreement" to continue installation
Click the install button to start installing
AnyConnect Secure Mobility Client attempting to use Java for installation

The client can be found in a folder named “Cisco” in your Program Files folder.

1. Enter “vpn.cc.columbia.edu” in the AnyConnect window.

enter vpn.cc.columbia.edu into the dialog box

2. Select the "COLUMBIA_VPN" group, and login with your UNI and authenticate with Duo (2nd password)*.

Enter your UNI (username), password and Duo Action (aka "Second Password") and click OK

Username: Your UNI
Password: UNI Password
2nd Password/Duo Action*: Use one of the following methods:

1. Navigate to https://vpn.cc.columbia.edu and log in using your UNI.

Google Chrome is recommended.

Cisco login screen, login with your UNI and UNI password and Duo (2nd password)

If you do not have an active Duo account, please configure Duo multifactor authentication for your UNI. For additional information, visit the MFA FAQ page.

Username: Your UNI
Password: Your UNI Password
2nd Password/Duo Action*: Use one of the following methods:

2. Click the AnyConnect icon in the lefthand panel.

Click the AnyConnect icon in the lefthand panel.

3. Click the Start AnyConnect button in the middle of the screen.

Click the Start AnyConnect button in the middle of the screen.

4. Download the VPN client by clicking on the AnyConnect link.

If you are using Internet Explorer, you may get some Java or ActiveX prompts for web-based connections. If so, click Cancel or Skip.

If you are using Internet Explorer, you may get some Java or ActiveX prompts for web-based connections. If so, click Cancel or Skip.

5. When the download is complete, open the .exe file to install it and then click Save.

When the download is complete, open the .exe file to install it.
Click Save to keep the installer

1. You may get prompted by User Access Control (UAC) to allow the installation to run. Click Run.

Click Run when asked "Do you want to run this screenshot?"

2. Install the AnyConnect client on your computer.

Welcome screen, click on the next button to proceed
check on "I accept the terms in the license agreement" to proceed
Click the install button to start the installation process
Complete the installation process by pressing the finish button

1. Find "Cisco AnyConnect" in start menu.

If it is not there, go under "All Programs" to search in the "Cisco" folder for "Cisco AnyConnect".

screenshot of a Window Program screen where Cisco AnyConnect Secure Mobility is highlighted

2. Enter vpn.cc.columbia.edu into the text field then click Connect.

enter vpn.cc.columbia.edu into the dialog box

3. Log in with your UNI and authenticate with Duo (2nd password).*

Enter your UNI, password and Duo Action (aka "Second Password") and click OK

Username: Your UNI
Password: UNI Password
2nd Password/Duo Action*: Use one of the following methods:

1. Navigate to https://vpn.cc.columbia.edu and log in using your UNI.

Cisco login screen, login with your UNI and UNI password and Duo (2nd password)

If you do not have an active Duo account, please configure Duo multifactor authentication for your UNI. For additional information, visit the MFA FAQ page.

Username: Your UNI
Password: Your UNI Password
2nd Password/Duo Action*: Use one of the following methods:

 

2. Click the AnyConnect icon in the lefthand panel.

AnyConnect icon in the lefthand panel.

3. Click the Start AnyConnect button in the middle of the screen.

Start AnyConnect button in the middle of the screen.

4. Download the VPN client by clicking on the AnyConnect VPN link.

5. When the download is complete, open the .dmg file and double click on the package in it.

.dmg file
welcome screen
software license agreement
click on agree to proceed
click install to continue
Type your UNI and password.
The installation was successful

Depending on which macOS/OS X version you are using, you may or may not see the screen below. Either way, you can choose to keep the installer or delete it. We recommend Move to Trash to save space on your computer.

Do you want to move the installer file to trash?

1. Go to your Applications Folder > Cisco > Cisco AnyConnect Secure Mobility Client, and double click on it.

Go to the mac finder and navigate to applications

2. Enter vpn.cc.columbia.edu into the text field then click Connect.

3. Log in with your UNI and authenticate with Duo (2nd password).*

Enter your UNI, password and Duo Action (aka "Second Password") and click OK

Username: Your UNI
Password: UNI Password
2nd Password/Duo Action*: Use one of the following methods: