Mobile Device

Procurement and management of mobile devices (cellular and smartphones) for University faculty and staff.

CUIT offers new mobile devices and accessories, international plans (temporary or permanent), mobile device rentals, and cellular service plans for CUIT-issued devices. The prices and plans listed on this page apply only to CUIT-provided equipment and services.

Mobile Device Pricing and Details

Available carriers: AT&T and Verizon Wireless

Click the device name to download a PDF with detailed specifications for each device. To order, please visit our mobile device request page, except in specific instances where it is noted that you should submit a ticket.

Check out our Apple accessories for chargers, cases and more!

Check out our Samsung accessories for chargers, cases and more!

Android Phones

Check out our flip phone accessories!

Check out our Apple accessories for chargers, Pencils and more!

Check out our Apple accessories for chargers and more!

To request the Apple Watch plan for your personal Apple Watch, or to update the equipment for your personal Apple Watch, please submit a ticket to the CUIT Service Desk with the following information:

  • User's name
  • User's Columbia email address
  • User's CUIT-issued mobile phone number
  • IMEI number of the Apple Watch (you can locate this information on the Apple Watch by pressing the crown, navigating to Settings | General | About and scrolling down to IMEI)
  • EID number of the Apple Watch (you can locate this information on the Apple Watch by pressing the crown, navigating to Settings | General | About and scrolling down to EID)

A MiFi device is a wireless router that acts as mobile WiFi hotspot.

Check out our mobile device accessories!

To rent a device, please submit our online request form.

Please note: International usage fees are not included in the daily travel rate. If you would like to learn more about AT&T and Verizon international travel rates, please submit a ticket to the CUIT Service Desk.

Insurance, Warranty and Repair

CUIT offers device insurance at ~$11/month/device. Please email for specific monthly pricing information.

CUIT-provisioned mobile devices have a 1-year warranty. To learn more about warranty coverage and repairs for iOS and Android devices, visit our FAQ.

International Services

If you are traveling overseas, please note that you need to submit a request to activate international mobile service on your device. For complete information on international service provided by CUIT, please see our International Mobile Services page. Comprehensive information and tools to prepare members of the Columbia community before visiting the rest of the world are available at

Enterprise Mobility Management

CUIT uses AirWatch Enterprise Mobility Management (EMM) to manage all mobile devices. AirWatch provides users with security consistent with Columbia University’s endpoint policy, and protects managed apps and company data. Please see the AirWatch EMM page for more information on AirWatch.

How to use iPhone hotspot
  1. From the homescreen, tap the Settings app
  2. Select Personal Hotspot
  3. Tap the slider next to Allow Others to Join to On (green)
  4. Next, open the wireless settings on the device you would like to use the hotspot for. Search for the network name of your phone (will begin with your UNI if the phone is CUIT-issued). Use the password provided on your iPhone to connect.
How to use Android hotspot
  1. Open the Settings app
  2. Select the Network & internet option
  3. Select Hotspot & tethering
  4. Tap on Wi-Fi hotspot
  5. Tap the slider to turn On (green)
  6. Next, open the wireless settings on the device you would like to use the hotspot for. Search for the hotspot name listed on your Android. Tap the hidden password on your Android to see the characters.

You can have a call with up to five people at once with your iPhone. The other callers do not need to be on an iPhone, only the person that hosts the call must use an iPhone.

  1. Call the first participant from the dialer app, and tell them to hold while you add others.
  2. Tap the Add Call button (if you don't see it, tap the Hide Keypad button to bring it up). The fist call when go on hold while you dial the second participant's number.
  3. Tap the Merge Calls button to create a three-way call. Repeat steps #1-3 to add up to two more callers.

No. CUIT cannot activate or provide support for devices purchased outside of the department, including personal devices or non-CUIT devices. 

All new accounts are established with a 2-year line term, so you will need to wait 24 months after the date of expiration to request an upgrade to your mobile device. Please note: If an account is deactivated sooner than 24 months, the department may be charged a recovery fee.

Please bring your old CUIT-issued phone back to CUIT’s office in the Studebaker building, located at 615 West 131st Street, New York, NY, 10027 (temporary entrance at 622 West 132nd Street). CUIT is located on the 5th floor.

CUIT does not support personal third-party accounts such as Gmail, third-party applications, or media synchronization. You are responsible for all of these. CUIT is not responsible for the loss of any media (photos, music, files) while troubleshooting a device. We recommend you backup your device before bringing it in for troubleshooting.

CUIT will accept returns of undamaged items for up to 7 business days from the date that you received your device or accessory.

  • Every CUIT-provisioned device comes with a 1-year warranty, which covers issues involving the battery, the charging port, and screen. Devices with a broken or shattered screen, or any other physical, water or liquid damage are NOT covered by the 1-year warranty.
  • If your damaged iOS device is out of warranty or is not covered by the warranty, you will need to purchase a new device from CUIT. If your iOS device has water or physical damage, Apple might be able to replace it for a small fee. We recommend that you take the device to an Apple store for direct support.
    • Please note: CUIT cannot replace your iOS battery. You may be without a wireless device for several days if your device needs to be sent to Apple for battery replacement. We recommend you take the device to an Apple store. A loaner device may be provided upon request.
  • For Android repairs, please contact the CUIT Service Desk for assistance by submitting a ticket or calling 212-854-1919.

No. CUIT does not provision power adapters. Before you travel, please make sure you purchase the appropriate adapter for the country you are visiting.