Getting Help By Phone
CUIT Service Desk support by phone (regular hours):
Mon - Thu: 8 a.m. - 11 p.m.
Friday: 8 a.m. - 7 p.m.
Saturday: 10 a.m. - 6 p.m.
Sunday: 3 p.m. - 11 p.m.
Getting Help By Email
CUIT Service Desk: send an email detailing the nature of your inquiry to AskCUIT@columbia.edu and a technician will respond to your inquiry within one business day
Getting Help In Person
CUIT Service Desk Support Center (regular hours):
202 Philosophy Hall
Hours: M-F, 10 a.m. - 6 p.m.
Some issues require an appointment in advance
Report a possible network or server outage
During Business Hours: Call 212-854-1919 and report to a Service Desk technician.
After Business Hours: Call 212-854-1919, and press 3. Please describe to the operator the scope of the service outage.