OnBase is a document management/imaging application providing solutions for various schools and departments throughout the University. It is used to store, track, and process electronic documents, as well as to enhance workflow processes in order to increase operational efficiencies. OnBase is designed to complement existing business applications such as SIS, PeopleSoft and Powerfaids. OnBase can be accessed via database (thick) and web (ActiveX enhanced, HTML only, and java) clients.


Depending on the user/department type, access to the web client may require software for either the thin (ActiveX enhanced) - Internet Explorer based browser or Java - Firefox based browser versions. 

  • ARC Users may require updating their Adobe Reader application to the latest version
  • Non-ARC Internet Explorer Users will require installing OnBase ActiveX controls (available below)
  • Non-ARC Firefox Users will require the latest version of the Java Runtime environment (available below)

Download and Installation

Employees whose PCs are administered by their department should speak to their departmental desktop administrator before attempting to install OnBase. 

Configure Internet Explorer to enable OnBase using these instructions.

For non-ARC users using ActiveX-enhanced web client:

  1. Download the installer (required UNI login):

      Web ActiveX Installer for Windows(10MB)
  2. Save the installer to your hard drive, and make a note of the folder that you saved it in.

For non-ARC java client users:

Java Client (JRE) is for Internet Explorer Users Only.

Note: In order to use onbase java client with Macintosh OSX, you will need to have Safari (version 2.0 or later) or Firefox (version or higher) and the Java 2 SE Runtime Environment. For a Windows PC, you will need to have Microsoft Internet Explorer (version 6.0 SP1 to version 8.x) IE 9.x is not supported

For ARC users:

  1. For the case where a user has both Adobe Acrobat Profession and Adobe Reader installed, s/he should upgrade their version of Adobe Reader to version X (http://get.adobe.com/reader/)
  2. For the case where a user only has either Adobe Acrobat Profession OR Adobe Reader installed, s/he should verify the following:
            a. In Reader or Acrobat, right-click the document window, and select Page Display Preferences.
            b. From the list at left, select Internet.
            c. Deselect Display PDF In Browser, and then click OK.
            d. Choose Edit > Preferences > Internet, select Display PDF In Browser, and then click OK.