Also known as ServiceNow, ITIL, DevOps, ISO20000, or Automation.
CUIT’s Service Management Office automates by using a structured approach to deliver services with measureable outcomes. We embrace leading best practices while continually expanding the shared ServiceNow platform on behalf of its customers.
Service Management Solutions/Services can help you with the following:
Process Automation, powered by ServiceNow
Process Metrics and Reporting
IT Service Management Knowledge and Education
Our Current Customers
We support customers across the Columbia University community.