PawPrint Quick Start Guide

PawPrint

The recommended and easiest way to print with PawPrint is with an application on your computer, using the PawPrint driver. All that is required is a one-time installation of the PawPrint print driver on your computer. Black-and-white and color drivers are available for both Windows and MacOS. All CUIT-managed CNet kiosks and lab computers already have these drivers installed.

Documents can also be printed using the PawPrint Print Center, however this method provides fewer printing options. Once a document is uploaded, you must wait until you can log in to a PawPrint station on campus to change the amount of copies or select a range of pages to be printed.

Printing via PawPrint Print Driver (Recommended)

  • Open the document ("job") you want to print.
  • Select Print from the File Menu. Alternatively press Ctrl+P (Windows) or Command (⌘)+P (MacOS).
  • Select PawPrint or PawPrint Color
  • Select Print Properties (i.e. single or double sided, portrait or landscape, number of pages per sheet, etc.). The default is one copy, one page per sheet, double-sided (for black-and-white) and single-sided for color-printing.
  • Select Print.
  • Enter your UNI into the pop-up window.
  • Go to one of the PawPrint stations on campus.
  • Log in to the PawPrint station with your UNI and password.
  • All documents (jobs) that you have uploaded should now be in your print queue.
  • Select the job(s) you want to print. You can also select the jobs you want to delete.
  • Click Print.
  • Collect your documents at the printer connected to that PawPrint station.

Printing via PawPrint Print Center

  • Using any web browser, navigate to the PawPrint Print Center and log in with your UNI and password.
  • Click on the Upload button, and select the document(s) that you want to send to the print queue.
  • Use the Print Options to select additional preferences. By selecting a document in the queue (checking the box next to it), you can adjust the following options (which will be reflected in the cost):
    • Sides: Changes double-sided printing (default for black-and-white) to single-sided.
    • Pages per side: Resizes your document to fit 2 pages per side (default is 1 page per side)
    • Copies: Changes the number of copies to print (default is 1 copy)
  • Go to one of the PawPrint stations on campus.
  • Log in to the PawPrint station with your UNI and password.
  • All documents (jobs) that you have uploaded should now be in your print queue.
  • Select the job(s) you want to print. You can also select the jobs you want to delete.
  • Click Print.
  • Collect your documents at the printer connected to that PawPrint station.

Quotas, Print Funds, and Account History

Printing Quotas

All students and faculty receive a printing quota on PawPrint printers located across the Morningside and Barnard campuses. Note: Columbia University Medical Center maintains its own standalone printing quota management system, which cannot be used at Morningside or Barnard.

CUIT Weekly Quota: Most students and some faculty will receive a weekly printing quota from CUIT, providing a dollar amount that you can use to print at CUIT-managed facilities.  CUIT Weekly Quota funds cannot be used at non-CUIT-managed printers (i.e. at the School of Social Work).  In these locations, PawPrint will not display a CUIT Weekly Quota amount, although it will still be available and can be viewed within the PawPrint Print Center or at a CUIT-managed PawPrint station. CUIT Weekly Quotas have no dollar value other than for printing and do not carry over week-to-week. 

Semesterly Quota: Undergraduate students in Columbia College, the School of Engineering and Applied Science, the School of General Studies, and Barnard College, along with graduate students in the School of Social Work, also receive a Semesterly Quota, providing a dollar amount that can be used to print at CUIT-managed facilities as well as at PawPrint stations located within the school issuing the Semesterly Quota. Semesterly Quotas have no dollar value other than for printing and do not carry over semester-to-semester.

Printing Dollars: Printing Dollars are funds that a student or faculty member may add as additional printing dollars outside of their CUIT Weekly Quota and Semesterly Quota.  These funds may be used to print at any PawPrint station. Once purchased, Printing Dollars are non-refundable.

  • Quota is measured per sheet of paper printed, not per printed side.

  • CUIT weekly quotas are refreshed every Sunday evening at 11:55 p.m.

    • CUIT weekly quota funds are reset each week to the maximum weekly amount per the table below, even if there are unused quota funds from the previous week.

  • Semesterly quotas are refreshed on the first day of each semester.

When you print something, funds will be automatically deducted from your quota. Funds are not deducted until the document is actually printed at a PawPrint station.  Once your quota balance hits $0.00, funds will be deducted from any Printing Dollars you have purchased.  If your print job does not print because of a printer issue, PawPrint will list the job as failed and will mark the job as a "Free Print". You can then go to any other PawPrint station and print the job without incurring any further deduction of Quota or Printing Dollars.

How to Check your Printing Quota Balances

You can see quota balances and activity history in the PawPrint Print Center.

Printing Quota Allotments

School of Social Work Printing Quota Allotments

School of Social Work students receive a printing quota for use on all School of Social Work printers (located in the Social Work building). Semesterly Quotas refresh at the end of a semester and can only be used for black-and-white printing. If your quota is usable only at the School of Social Work, you will need to purchase Printing Dollars, available at the PawPrint Print Center, in order to print in other locations.

Special Cases for Specific Groups:

Printing Quota Upgrades for Graduate Students: Printing quota upgrades are a way for graduate students (only) to temporarily upgrade their printing quota from $2.00 per week (20 black-and-white sheets) to $10.00 per week (100 black-and-white sheets.)

  • Upgraded printing quotas expire from week-to-week, and don't carry over.
  • Upgrading your printing quota attaches a $35 charge to your Student Account. The $35 charge is non-refundable and cannot be prorated.
  • An account upgrade lasts through the end of the current semester.
  • Graduate students are encouraged to upgrade immediately after the start of each semester where you anticipate needing an upgrade. 
  • Upgraded printing quotas can be purchased at on the site. This transaction will not be finalized (reflected in your quota) until you have logged into a PawPrint release station/kiosk.

Social Work Students: Quota upgrades only apply on Morningside and Barnard public printers. Graduate students can upgrade a printing quota for the semester.

Student Officers: TAs formally designated by their department as a Student Officer in the identity management system automatically receive an upgraded quota, and should not attempt to purchase the upgrade themselves. For fastest resolution, Student Officers without an upgraded quota should first speak with their mentor or Departmental Administrator to confirm their status as formal Student Officers before contacting CUIT.

Teachers College Students: TC students cannot upgrade online. They must purchase the upgrade through TC Information Technology.

There are two funding options to use PawPrint:

  • The quota your school provides (you’ll have either Weekly and/or Semesterly Quotas)

  • You may buy additional amounts, called Printing Dollars.

 When printing, funds are deducted from your account in this order:

  • First the Weekly Quota is used. When that gets to $0.00,

  • Then the Semesterly Quota is used, if you have one. When that gets to $0.00,

  • Then Printing Dollars are used.

Once all funds run out, you will no longer be able to print until either your quota is refreshed or more Printing Dollars are purchased.

How to Add Funds

  • Click on the “Add Funds” link in the PawPrint Print Center, in the Payment method box at the bottom left of the screen.

  • Enter the dollar amount you would like to add with a minimum of $5.00 (if adding dollars and cents, enter the amount using a decimal point: 5.10, 7.50, etc.).

    • Please note: There is no transaction fee to add funds.

  • Click the checkbox next to “I agree to pay the total above.”

  • Click “Continue to Payment.”

  • Follow payment instructions on the next screen.

Printing Dollars are used when you need to print but have exceeded your allotted quota or are not eligible for a printing quota. Printing Dollars are credits towards printing, at a rate of 10 black-and-white sheets per $1.00. While printing quotas are reset every week and semester, Printing Dollars are "durable"—they carry over as long as your UNI account remains valid.

Anyone with a valid UNI may purchase Printing Dollars, which are automatically added to your account for use at any PawPrint station.

How to Buy Printing Dollars:

  • Printing Dollars can be purchased with a credit card at http://pawprint.columbia.edu. Log in with your UNI, then click “Add Funds” at the bottom left of the screen and follow the instructions.

  • Printing Dollars can be purchased in any amount above the $5 minimum, and is added to your account when you see the confirmation message indicating a successful purchase. Because Printing Dollars are non-refundable, it is recommended that you only purchase what you plan to use; more can always be added later.

  • Credit card holders with non-U.S./Canadian mailing addresses may experience problems completing transactions. If so, please visit the CUIT Helpdesk Support Center in 202 Philosophy Hall to purchase Printing Dollars using Flex.

  • Students, faculty and staff with a valid UNI and password may purchase Printing Dollars.

  • Once purchased, Printing Dollars are non-refundable.

  • In the event of a printing error (faded, crumpled, etc.), you may receive credit to your PawPrint account. Bring all substandard printed sheets to the attention of a CUIT staff member at any of the following locations:

    • 213 Butler

    • 251 Engineering Terrace

    • 251 Mudd

    • 323 International Affairs Building

    • 215 Lehman Library

    • 202 Philosophy

  • Sheets must be physically given to the staff member to receive credit.

  • Library Guests will need to obtain a UNI by going to the Library Information Office in 201 Butler.

The PawPrint Print Center (http://pawprint.columbia.edu) allows you to view your currently queued print jobs, your job history, and current balances for your Weekly and Semesterly Quotas and Printing Dollars.

Overview:

Go to the PawPrint Print Center (http://pawprint.columbia.edu) from a web browser:

  • Log in with your UNI and password.
    • Note: The PawPrint Print Center does not use the standard CAS login interface you may be accustomed to seeing when logging into our systems, but is a secured system.
       
  • Once logged in, you will be able to view:
    • Your Job List, showing any print jobs currently queued but not yet printed.
    • Your Activity, providing a history of prints, Quota refreshes and any Printing Dollars you have added.
    • Your Total Quota + Printing Dollars, displaying all your available printing funds.
    • An Add Funds link, allowing you to purchase additional Printing Dollars.

PrinterFix App

PrinterFix is a mobile-friendly web application designed to help you quickly report printer issues, such as paper jams and toner outages. Using a simple online form, PrinterFix allows you to alert a technician to printer issues from a browser, or your iPhone, iPad or Android device in seconds. And with so many PawPrint print stations at Morningside, there's no need to wait for a technician or resubmit your print job.

  1. Open Safari and visit the PrinterFix page at printerfix.cuit.columbia.edu.  Sign in with your UNI and password. 
  2. Once the page is loaded, click the icon with the up arrow at the bottom of the screen.
  3. Touch the “Add to Home Screen” icon. The PrinterFix icon will now display on your device's home screen.
  1. Open Google Chrome and visit the PrinterFix page at printerfix.cuit.columbia.edu.  Sign in with your UNI and password. 
  2. At the bottom of the homescreen touch the menu button. Because Android devices do not use a consistent design or placement for the menu icon, some examples are provided in the image below.
  3. A menu window will open. Select "Add to Home Screen".
  4. Click “Add”. The PrinterFix icon will now display on your device's home screen.

Image of menu button on various Android devices