PawPrint Quick Start Guide

PawPrint is Columbia University’s printing system at Morningside campus, providing a simple and flexible way to print in a multitude of locations, with both black-and-white and color options. With PawPrint, you can send a document to print from any computer and print it from any PawPrint print station. 

And, using the PawPrint Print Center, you can view your queued print jobs, printing history, available Printing Quotas and Printing Dollars and more.  Below is a Quick Reference Guide to help you get started.

This guide includes detailed instructions and information regarding the following:

Closed captions are available for this video.

How to print with PawPrint:

Overview:

The easiest and recommended way to print with PawPrint is from an application on your computer, using the PawPrint driver.  Documents can also be printed using the PawPrint Print Center, but that method provides fewer printing options.

Before you begin, install the PawPrint driver on your device1 (You only need to do this once on a personal device.  Black-and-white and color drivers are available for Windows and Mac OS X.  All CUIT-managed workstations and CNET stations already have the drivers installed).  

  • Click "Print" from the File menu of the application containing the document you want to print (or alternately Ctrl-P or Cmd-P)
  • Choose PawPrint from the list of available printers.  Choose the PawPrint Color option when printing in color, otherwise choose the standard PawPrint option.
  • Go to one of the PawPrint stations on campus and log in with your UNI.
  • Select the item(s) to Print.
  • Note: You must use this method if you plan to print in color, or to print only selected pages within a document. 
  • Detailed instructions are available below.

Supported file types are: Microsoft Word, Excel, PowerPoint, PDF, images, text files (.csv, .rtf, .txt) and Visio, up to 50 MB.

Detailed instructions:

1) Select Print from the file menu of the application containing the document you want to print, or alternately Ctrl-P or Cmd-P from any personal2 or CUIT computer3.  (One-time installation of print driver necessary, please see notes below.)

  • While in any open document or web page, select "Print" from the file menu or Ctrl+P or Cmd+P to print4.
  • Choose PawPrint from the list of available printers.  Choose the PawPrint Color option when printing in color, otherwise choose the standard PawPrint option.
  • Select any printing options you desire (i.e. doublesided, printing only a selected number of pages, etc.)  Note: Color printing is single-sided only.
  • The document will automatically be uploaded to your print queue.
  • The system will ask you to enter your UNI for each document submitted to the print queue.

2) Go to a PawPrint Station

  • Go to one of the PawPrint stations on campus.
  • Log in to the PawPrint station with your UNI and password.
  • Note: "Print Options" and "Preview" functions are only available when uploading documents to the Print Center, not when using the PawPrint driver from an application.

3) Print

  • All documents (jobs) you uploaded should now be in your print queue. From this point you can either print or delete.
  • Click on the selected job(s) you want to print (you can also select the jobs you want to delete.)
  • Click “Print.”
  • Collect your documents at the printer connected to that PawPrint station.

Important Notes:

1: Supported operating systems for the PawPrint driver include 64-bit Windows (Windows 7 and 8), 32-bit Windows (XP, Vista) and Mac OS X (10.4.x - 10.10.x).  Linux is not supported for the driver, but Linux users can still upload their documents to the PawPrint Print Center via a web browser.  Android and iOS support is being considered for a future enhancement to PawPrint. 

2: To use this method to print from a personal computer, please download the PawPrint driver and follow the instructions for installation. This step is only necessary one time, and is not necessary when using a CUIT computer.  If installing on a Mac, you may be prompted by your computer to install additional printer software through software update.

3: A CUIT computer includes equipment at all ColumbiaNet kiosks and lab computers.

4: If printing a large web page (for example, a NY Times article), what goes to print will contain many unformatted pages that you’ll end up paying extra to print. Websites like this often have a special print button that formats the article for printing. To ensure the best print quality, you should click this button before sending the document to print via PawPrint.

 

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Reviewing your printing account and printing history:

The PawPrint Print Center (http://pawprint.columbia.edu) allows you to view your currently queued print jobs, your job history, and current balances for your Weekly and Semesterly Quotas and Printing Dollars.

Overview:

Go to the PawPrint Print Center (http://pawprint.columbia.edu) from a web browser:

  • Log in with your UNI and password.
    • Note: The PawPrint Print Center does not use the standard CAS login interface you may be accustomed to seeing when logging into our systems, but is a secured system.
       
  • Once logged in, you will be able to view:
    • Your Job List, showing any print jobs currently queued but not yet printed.
    • Your Activity, providing a history of prints, Quota refreshes and any Printing Dollars you have added.
    • Your Total Quota + Printing Dollars, displaying all your available printing funds.
    • An Add Funds link, allowing you to purchase additional Printing Dollars.
       

You can also upload documents to print, via the PawPrint Print Center:

  • Click the Upload button, and select the documents you want to print from your computer.  There is a 50MB limit per document uploaded. 
  • Use the Print Options to select additional options, such as color printing, single or double-sided, etc.
  • Go to one of the PawPrint stations on campus and log in with your UNI.
  • Select the item(s) to Print.
  • Detailed instructions for printing via the PawPrint Print Center are available below.
  • Note: Once a document is uploaded via the PawPrint Print Center for printing, only the entire document can be printed. If you need to print just a selection of pages, use the first printing method described above, using the PawPrint print driver.
    • Supported file types are: Microsoft Word, Excel, PowerPoint, PDF, images, text files (.csv, .rtf, .txt) and Visio, up to 50 MB.

Detailed instructions for printing using the PawPrint Print Center:

1) Upload a document to print from your personal device via the PawPrint Print Center (no installations necessary):

  • Go to pawprint.columbia.edu from any computer with an Internet connection.
  • Log in with your UNI and password.
  • Click Upload,” then select the document(s) you wish to send to the print queue.
  • On the bottom right of the screen is "Print Options." By selecting a document in the queue (click on the checkbox next to it), the following options can be changed, which will be reflected in the Cost:
    • Sides: changes double-sided printing (default) to single-sided.
    • Pages per side: resizes the document, if you choose, to fit 2 pages per side (default = 1 page per side.)
    • Copies: changes the number of copies to print (default = 1 copy.)
    • Note:  At this time, only black-and-white printing is available at PawPrint stations.

2) Go to a PawPrint Station

3) Print

  • All jobs you uploaded should now be in your print queue. From this point you can either print or delete.
  • Click on the selected job(s) you want to print (you can also select the jobs you want to delete.)
  • Click “print.”
  • Collect your documents at the printer assigned to that PawPrint station.

Understanding Print Funds:

There are two funding options to use PawPrint:

  • The quota your school provides (you’ll have either Weekly and/or Semesterly Quotas)

  • You may buy additional amounts, called Printing Dollars.

 When printing, funds are deducted from your account in this order:

  • First the Weekly Quota is used. When that gets to $0.00,

  • Then the Semesterly Quota is used, if you have one. When that gets to $0.00,

  • Then Printing Dollars are used.

Once all funds run out, you will no longer be able to print until either your quota is refreshed or more Printing Dollars are purchased.

How to Add Funds

  • Click on the “Add Funds” link in the PawPrint Print Center, located in the Payment method box at the bottom-left of the screen.

  • Enter the dollar amount you would like to add with a minimum of $5.00 (if adding dollars and cents, enter the amount using a decimal point: 5.10, 7.50, etc.).

    • Please note: There is no transaction fee to add funds.

  • Click the checkbox next to “I agree to pay the total above.”

  • Click “Continue to Payment.”

  • Follow payment instructions on the next screen.

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Printing Quotas

All students and faculty receive a printing quota on PawPrint printers located across the Morningside and Barnard campuses. Note: Columbia University Medical Center maintains its own standalone printing quota management system, which cannot be used at Morningside or Barnard.

CUIT Weekly Quota: Most students and some faculty will receive a weekly printing quota from CUIT, providing a dollar amount that you can use to print at CUIT-managed facilities.  CUIT Weekly Quota funds cannot be used at non-CUIT-managed printers (i.e. at the School of Social Work).  In these locations, PawPrint will not display a CUIT Weekly Quota amount, although it will still be available and can be viewed within the PawPrint Print Center or at a CUIT-managed PawPrint station. CUIT Weekly Quotas have no dollar value other than for printing and do not carry over week-to-week. 

Semesterly Quota: Undergraduate students in Columbia College, the School of Engineering and Applied Science, the School of General Studies, and Barnard College, along with graduate students in the School of Social Work, also receive a Semesterly Quota, providing a dollar amount that can be used to print at CUIT-managed facilities as well as at PawPrint stations located within the school issuing the Semesterly Quota. Semesterly Quotas have no dollar value other than for printing and do not carry over semester-to-semester.

Printing Dollars: Printing Dollars are funds that a student or faculty member may add as additional printing dollars outside of their CUIT Weekly Quota and Semesterly Quota.  These funds may be used to print at any PawPrint station. Once purchased, Printing Dollars are non-refundable.

  • Quota is measured per sheet of paper printed, not per printed side.

  • CUIT weekly quotas are refreshed every Sunday evening at 11:55 p.m.

    • CUIT weekly quota funds are reset each week to the maximum weekly amount per the table below, even if there are unused quota funds from the previous week.

  • Semesterly quotas are refreshed on the first day of each semester.

When you print something, funds will be automatically deducted from your quota. Funds are not deducted until the document is actually printed at a PawPrint station.  Once your quota balance hits $0.00, funds will be deducted from any Printing Dollars you have purchased.  If your print job does not print because of a printer issue, PawPrint will list the job as failed and will mark the job as a "Free Print". You can then go to any other PawPrint station and print the job without incurring any further deduction of Quota or Printing Dollars.

How to Check your Printing Quota Balances

You can see quota balances and activity history in the PawPrint Print Center.

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Printing Quota Allotments

Who

Weekly Quota

Semesterly Quota

Undergraduates (Columbia College, Engineering, General Studies, Barnard)

$10

$10

Faculty (Morningside, BC, TC and UTS)

$10

 

Graduate Students (any non-SSW plus TC, UTS and CUMC)

$2

 

Officers of Research

$10

 

Student Officers

$10

 

Summer Conference Attendees

$10

 

Barnard High School Summer Program

$10

 


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School of Social Work Printing Quota Allotments
School of Social Work students receive a printing quota for use on all School of Social Work printers (located in the Social Work building). Semesterly Quotas refresh at the end of a semester and can only be used for black-and-white printing. If your quota is usable only at the School of Social Work, you will need to purchase Printing Dollars, available at the PawPrint Print Center, in order to print in other locations.

Who

Weekly Quota

Semesterly Quota

SSW Faculty

$10

$2,500

SSW Administrative Staff

 

$2,500

SSW Student Officers

$10

$250

SSW Students

$2

$250 ($150 Summer)

SSW Dual Degree Program Students

$2

$250

SSW Post-Graduate Students

 

$50


Special Cases for Specific Groups:

  • Printing Quota Upgrades for Graduate Students: Printing quota upgrades are a way for graduate students (only) to temporarily upgrade their printing quota from $2.00 per week (20 black-and-white sheets) to $10.00 per week (100 black-and-white sheets.)

    • Upgraded printing quotas expire from week-to-week, and don't carry over.

    • Upgrading your printing quota attaches a $35 charge to your Student Account. The $35 charge is non-refundable and cannot be prorated.

    • An account upgrade lasts through the end of the current semester.

    • Graduate students are encouraged to upgrade immediately after the start of each semester where you anticipate needing an upgrade. 

    • Upgraded printing quotas can be purchased at http://cuit.columbia.edu/printing-quota-upgrades

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  • Social Work Students: Quota upgrades only apply on Morningside and Barnard public printers. Graduate students can upgrade a printing quota for the semester.

  • Student Officers: TAs formally designated by their department as a Student Officer in the identity management system automatically receive an upgraded quota, and should not attempt to purchase the upgrade themselves. For fastest resolution, Student Officers without an upgraded quota should first speak with their mentor or Departmental Administrator to confirm their status as formal Student Officers before contacting CUIT.

  • Teachers College Students: TC students cannot upgrade online. They must purchase the upgrade through TC Information Technology.

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Printing Dollars
Printing Dollars are used when you need to print but have exceeded your allotted quota or are not eligible for a printing quota. Printing Dollars are credits towards printing, at a rate of 10 black-and-white sheets per $1.00. While printing quotas are reset every week and semester, Printing Dollars are "durable"—they carry over as long as your UNI account remains valid.

Anyone with a valid UNI may purchase Printing Dollars, which are automatically added to your account for use at any PawPrint station.

How to Purchase Printing Dollars:

  • Printing Dollars can be purchased with a credit card at http://pawprint.columbia.edu. Log in with your UNI, then click “Add Funds” at the bottom left of the screen and follow the instructions.

  • Printing Dollars can be purchased in any amount, and is added to your account when you see the confirmation message indicating a successful purchase. Because Printing Dollars are non-refundable, it is recommended that you only purchase what you plan to use; more can always be added later.

  • Credit card holders with non-U.S./Canadian mailing addresses may experience problems completing transactions. If so, please visit the CUIT Helpdesk Support Center in 202 Philosophy Hall to purchase Printing Dollars using Flex.

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More Information:

  • Students, faculty and staff with a valid UNI and password may purchase Printing Dollars. If your UNI becomes invalid after the purchase of Printing Dollars, your balance will be deleted from the system after a period of one year.

  • Once purchased, Printing Dollars are non-refundable.

  • In the event of a printing error (faded, crumpled, etc.), you may receive credit to your PawPrint account. Bring all substandard printed sheets to the attention of a CUIT staff member at any of the following locations:

    • 213 Butler

    • 251 Engineering Terrace

    • 251 Mudd

    • 323 International Affairs Building

    • 215 Lehman Library

    • 202 Philosophy

  • Sheets must be physically given to the staff member to receive credit.

  • Library Guests will need to obtain a UNI by going to the Library Information Office in 201 Butler.

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Where is PawPrint on campus?

For a detailed list of PawPrint print stations, please visit http://cuit.columbia.edu/printer-locations.

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